INTRODUCTION
A leader and a manager are the two major personal responsible for the smooth management and enthusiastic environment of the company. The significant aspects of operation management and the relation between the different levels of the hierarchy are discussed in this project. Premier Inn is the largest hotel brand and hotel chain in the UK. As it has 72,000 rooms and 785 hotels all over the globe. It is owned by the British multinational hotel and restaurant company Whitbread plc. The focus is on the difference between leadership and management of an organisation what are the roles and responsibilities of leaders and managers in the chosen organisation.
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P1 Roles and characteristics of a leader and a manager
A leader is the one who inspires people to work selflessly towards the common goal whereas a manager is the one who uses his authority to work for him. A leader needs to be a charismatic personality so that people can find and inspiration to work towards the common goal.
1.Role of the Leader
A leader is the one who is followed by people sharing a common goal. He carries a charisma and values which are respected by his/her followers.
A good leader inspires his/her followers to work for the common goal. This involves the betterment of each and also of the team as a whole. A leader influences and motivates his followers to achieve a shared goal.
He applies different leadership approaches to keep his followers inspired and working.
A leader gives preference to people oriented leadership where he values the individuals in his group.
A good leader can be a good manager.
2.Function of Manager
People work for the manager. He is the one who uses his authority to get the work done.
He carries authority, so he is obeyed by the people working for him.
A good manager dictates his team to work for the corporate goal, which benefits the organisation more than it does to the employers. A manager divides the task into his team and makes sure that the work gets done till the deadline.
A manager applies different management approaches to get the job done. He gives preference to task oriented management style where he provides more preference to the completion of the task (Berry, et. Al. 2016).
A good manager can’t necessarily be a good leader.
M1 Differentiation between the role of a leader and function of a manager
A leader is the one who uses inspires people to achieve a common goal. He is usually a strong character who encourages his followers. According to the situational theory of leadership a leader analyses the situation thoroughly and measures the pros and cons of his actions before acting. According to the participative method a leader gives equal opportunities to his team members for putting forth their point of view (McGrath & Bates, 2017).
A manager is the one who works for organisational goals and makes sure the timely accomplishment of the tasks by assigning it to different members of the team. According to the task-oriented management theory, a manager focuses more on the task rather than the employees (McGrath & Bates, 2017).
Role of a leader
The role of a leader is to direct followers towards the right direction, to motivate people to deal with the crisis so that they can emerge from it quickly, to provide a goal to the followers, to maintain high morale among his followers.
Functions of a manager
Function of a manager is to use his authority for getting the work done on time, to check and maintain the day to day operations in the company, to assign tasks to the employees, and to maintain collaboration within the teams, to manage the discipline and punctuality within the org
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